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HOW TO PACK A HARD DRIVE

  The picture to the left is a disk drive sent to us from a customer and is an example of how not to package a hard disk drive when you send it in for data recovery. This is a  scenario  that happens all to often.

A picture is worth a thousand words.

  The picture to the right is the same disk drive with the cover removed during the evaluation process. Note the dots on the media. The result of poor packaging caused the head to bounce across the media and damage it further. This only deceases the chances of a successful data recovery. Damaged Hard Disk Drive

Better Methods of packing Hard Disk Drives.

Packing Materials Courtesey Seagate Technology   As you can tell from this photo the best way to pack a hard drive is to use foam rubber. This photo is courtesy of Seagate and this is what they recommend. Packing your drive is simple...if you kept the original box and packing materials. However, if your drive came in an anti-static bag only, or was part of a desktop system, packing is not so simple. 

If you don't have foam rubber and cannot get it then the next best choice would be bubble wrap. The important thing to remember (however you pack your drive) is to make sure the drive is packaged in such a way that it cannot move around in the box. Remember that peanuts settle in transit and can cause problems. Also make sure to put the drive in a static bag and don't forget to put the RMA# on the outside of the box.

If you have any questions or concerns about how to package a hard drive then call our toll free 1-800-342-3475.

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